Last updated: [ July 2026]

1. Use of the Platform

Welcome to www.anamayahealth.com (“Site” or “Anamaya Health”).

The website www.anamayahealth.com is owned and operated by Aspritha Digital Pvt. Ltd. (“Anamaya Health”).

By accessing or using this Platform, whether from a computer, tablet, or mobile device, you agree to comply with these Terms & Conditions, along with our:

• Privacy Policy
• Shipping Policy
• Cancellation, Refund & Return Policy

These policies together form the agreement between you and Anamaya Health.

If you do not agree with these Terms, please discontinue use of the Platform immediately.

2. Changes to Terms

Anamaya Health reserves the right to modify these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on the website.

Your continued use of the Platform constitutes acceptance of the revised Terms.

3. Privacy Practices

We value your privacy.

Your personal information is collected, stored, and processed according to our Privacy Policy.

By using this website, you consent to the collection and use of your information as described in our Privacy Policy.

4. Your Account

You are responsible for:

• Maintaining confidentiality of your account.
• Protecting your password.
• All activities carried out under your account.

If you believe your account has been compromised, contact us immediately.

Anamaya Health reserves the right to suspend accounts, terminate accounts, or refuse service without prior notice if these Terms are violated.

5. Product & Service Information

We strive to ensure that product descriptions, pricing, images, and specifications are accurate.

However, we do not guarantee that:

• descriptions are error-free,
• pricing is always correct,
• images exactly match the delivered product.

We reserve the right to correct errors at any time.

6. Product Use

Products sold on this Platform are intended for personal use only.

They may not be resold for commercial purposes.

If any product causes allergies or adverse reactions, responsibility lies solely with the manufacturer or service provider.

Users are encouraged to consult a healthcare professional before using any healthcare or wellness product.

7. Product Recommendations

Any recommendation displayed on the website is provided solely for informational purposes and should not be considered medical advice or product endorsement.

8. Pricing Information

Although we attempt to provide accurate pricing, errors may occasionally occur.

If a product has been incorrectly priced, Anamaya Health reserves the right to:

• cancel the order,
• modify pricing,
• request confirmation before processing.

Prices and product availability are subject to change without notice.

9. Cancellations, Refunds & Returns

Please refer to our separate Cancellation, Refund & Return Policy available on the website.

10. Payment Methods

Payments can be made using:

• Credit Cards
• Debit Cards
• Net Banking
• Wallets
• e-Gift Cards
• Reward Points

Online payments are recommended for faster order processing.

11. Chat Functionality

Our live chat service is provided to assist customers.

While using chat, users must not:

• send abusive content,
• share unlawful material,
• promote businesses,
• distribute spam.

Chat conversations may be stored for quality and reference purposes.

12. User Content

Users are solely responsible for all content uploaded, posted, or shared on the Platform.

Users agree not to upload content that:

• infringes intellectual property,
• is defamatory,
• is obscene,
• promotes violence,
• violates applicable laws,
• harms minors,
• contains viruses or malicious software.

Anamaya Health reserves the right to remove any content violating these Terms.

13. Intellectual Property

All website content including logos, trademarks, graphics, images, text, software, and product designs is the exclusive property of Anamaya Health or its licensors and is protected under applicable copyright and trademark laws.

Unauthorized copying or reproduction is prohibited.

14. Limited License

Users are granted a limited, non-exclusive, non-transferable license to access and use this website solely for personal and non-commercial purposes.

15. Representations & Warranties

This website is provided on an “AS IS” basis.

Anamaya Health makes no warranties regarding:

• uninterrupted access,
• completeness,
• reliability,
• accuracy,
• fitness for any particular purpose.

Users access the website at their own risk.

16. Medical Disclaimer

Information available on this website is intended solely for general informational purposes.

It should not be interpreted as:

• medical advice,
• diagnosis,
• treatment, or
• a substitute for professional consultation.

Always consult a qualified healthcare professional before relying on any healthcare information.

17. Disclaimer of Liability

To the fullest extent permitted by law, Anamaya Health shall not be liable for:

• business interruption,
• data loss,
• website downtime,
• technical errors,
• pricing mistakes,
• viruses,
• indirect or consequential damages.

18. Product Use Disclaimer

Users should always perform a patch test before using skincare or wellness products.

Anamaya Health is not responsible for:

• allergies,
• irritation,
• skin reactions,
• misuse of products.

19. Third-Party Links

The Platform may contain links to external websites.

Anamaya Health is not responsible for the content, privacy practices, or services offered by third-party websites.

20. Termination

Anamaya Health may terminate or suspend your access to the Platform without notice if you violate these Terms.

21. Indemnification

You agree to indemnify and hold harmless Anamaya Health from any claims, damages, losses, liabilities, or expenses arising from your misuse of the Platform or violation of these Terms.

22. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall fall under the exclusive jurisdiction of the courts located in New Delhi, India.

Arbitration proceedings shall also be conducted in New Delhi under the Arbitration and Conciliation Act, 1996.

23. Site Security

Users must not:

• attempt unauthorized access,
• hack the website,
• introduce malware,
• overload servers,
• send spam,
• interfere with website functionality.

Violations may result in civil and criminal action.

24. Entire Agreement

These Terms constitute the complete agreement between the user and Anamaya Health regarding use of the Platform and supersede all prior agreements.

25. General Provisions

Failure by Anamaya Health to enforce any provision shall not constitute a waiver of its rights.

If any provision is deemed invalid, the remaining provisions shall remain fully enforceable.

Section headings are provided for convenience only.

26. Contact Information

Customer Service Desk

Email (Support): support@anamayahealth.com

Email (General): info@anamayahealth.com

Phone: +91 9103752840

Support Hours: Monday to Friday, 10:00 AM – 6:00 PM